Dollar Car Rental Information

Pick-up instructions: Leave the lower terminal (Arrivals/Baggage Claim) and use the marked crosswalk and covered walkway to get to Level 2 lobby. No shuttle is required. Once in the lobby,go to the Dollar counter, where a representative will help you with your car rental. You can contact Avis Charlotte Douglas Airport location at +1 866 434 2226

 

Drop-off instructions: Please clarify Drop-off instructions with Dollar upon Pick-up.

 

Business hours:

Monday 6 AM–12 AM

Tuesday 6 AM–12 AM

Wednesday 6 AM–12 AM

Thursday 6 AM–12 AM

Friday 6 AM–12AM

Saturday 6 AM–12 AM

Sunday 6 AM–12 AM


Tips for renting a car from Dollar Rent-A-Car at Charlotte Douglas Airport

The advantages of renting from Dollar in Charlotte Douglas Airport - 

 

Booking a Dollar car rental at Charlotte Douglas Airport is a time-saving choice that grants you direct access to your destination, eliminating the need for transfers or waiting for public transport. It enables you to fully explore Charlotte's vibrant city, visit attractions like the NASCAR Hall of Fame, and take day trips to scenic spots like the Blue Ridge Mountains and Lake Norman. Renting a car at Douglas Charlotte Airport will allow you to carry your luggage with ease, without worrying about space constraints or carrying it on and off buses. This convenience, coupled with the cost-effectiveness of renting a Dollar car compared to buying multiple public transportation tickets, ensures a seamless and budget-friendly travel experience.

Explain the process of picking up a Dollar rental car to Charlotte Douglas Airport

To pick up your Dollar car rental at Charlotte Douglas Airport, simply exit the terminal on the lower level (Arrivals/Baggage Claim). You can easily cross the car and shuttle/bus lanes using the marked crosswalk and covered walkway. Inside the Level 2 lobby, you'll find the Dollar Car Rentals counter, where a representative will be ready to assist you in getting your car.

Explain the process of returning a Dollar rental car to Charlotte Douglas Airport

To return your Dollar car rental at Charlotte Douglas Airport follow the signs along the airport roads to the hourly deck. Continue past the entrance to the hourly deck on your left, and then take the next left entrance, which leads you to the rental car return area. Look for the Dollar rental car return signs. After completing the return, use the escalators located on the south side of the deck to get back to the lobby on the second level. You can exit from there without any hassle.

Inform travelers about the peak hours at Charlotte Douglas Airport

The busiest time for security at Charlotte Douglas Airport is usually from 5:00 PM to 6:00 PM, where wait times can reach up to 29 minutes. Monday and Friday mornings also tend to be busier as business travelers begin and end their workweeks. On average, you should expect around 13.2-minute waits at Charlotte Douglas Airport.

 

For a fast security experience, plan to go through security between 4 AM and 5 AM on Wednesdays, when wait times can be as short as 2 minutes.

 

If you're planning to arrive at Charlotte Douglas Airport during a holiday season, it's a good idea to make advance reservations for your Dollar car rental. 

Tips about prices and deals

 

You can save up to 10% off base rate when you use your AAA car rental discount code on all Dollar car rentals.

Approximately 25% of our users discovered Dollar rental cars at Charlotte Douglas Airport priced at $45 or less

 

Dollar Rental Conditions

 

Here's a concise list of the key points to include in the "Rental Conditions" section:

 

Rate Includes:



 

Driver Requirements

You can rent a vehicle with Dollar car rental at Charlotte Douglas Airport if you're at least 20 years old. However, if you fall within the 20-24 age range, please be aware that you may incur a Young Renter Fee in addition to the standard car rental rate.

 

Insurance

 

Theft waiver (TW): (Includes tax); Excess 0 USD

 

Collision damage waiver (CDW): (Includes tax); Excess 0 USD

 

Third party liability protection (TP): (Includes tax); Maximum Coverage 1,000,000 USD

 

This option includes Collision Damage Waiver with 0 excess, which means you will not be liable in case of damage to the vehicle. A small deposit may be required by the car hire company. Damage to or loss of tyres, windscreens, glass and undercarriage may not be covered by the CDW (Collision Damage Waiver). Please check with the car hire agent at the desk.

 

For Customers renting with a debit card,the incremental authorization will increase from $200 USD to $500 USD.

 

Cash deposits are no longer accepted at many locations.

 

Deposit and Deductible Polic

A deposit amount of USD 200.0 for Credit and $500 for Debit will be held against your card for the duration of the rental. Your deposit is a guarantee held in the event of damage/theft of the vehicle. This will be released if there is no theft or damage during the rental period. Please note that this does not represent your total excess liability which can be found in the Damage Waiver Liability section.

 

Payment Policy

 

Dollar car rental at Charlotte Douglas Airport accepts both credit and debit cards, but there are specific conditions to keep in mind.

 

Accepted credit cards are American Express, Discover Card, MasterCard (not prepaid), Visa (not prepaid). Debit cards are also accepted, but with certain conditions: the debit card must be in the main driver's name, and it must be either a MasterCard or VISA issued by a bank.

 

When using a debit card for your rental, a deposit amount will be charged from your account, and associated transaction fees may apply. The maximum rental duration when using a debit card is 28 days. Prepaid and electronic cards (such as Visa Electron) are not accepted.

 

Additionally, a fuel deposit might be blocked on the main driver's credit card to cover expenses that may occur if the renter fails to comply with the agreed fuel policy.

 

Geographical Restrictions

At most Dollar car rental locations, driving is restricted to the Continental United States and Canada. However, it's essential to check the Local Policies during the reservation process for precise information about any geographic restrictions at the specific Dollar rental location you plan to use.



 

Optional Extras and Services

Dollar car rentals at Charlotte Douglas Airport offer amenities like child seats and GPS systems for an extra daily fee.

 

GPS: 16.99 USD per day. (Excludes tax); On request

Ski rack: 18 USD per day. Maximum 126 USD. (Excludes tax); On request 

Infant child seat: 13.99 USD per day. Maximum 98 USD. (Excludes tax); On request

Child toddler seat: 13.99 USD per day. Maximum 98 USD. (Excludes tax); On request

Booster seat: 13.99 USD per day. Maximum 98 USD. (Excludes tax); On request

Toll payment tag/pass: 27.99 USD per day. Minimum 9.99 USD Maximum 27.99 USD. (Includes tax); On request

Special equipment/optional extras may be requested at the time of booking, but they are not included in the rental price. They are paid in the local currency at the rental desk.

 

Fuel Policy

 

Dollar rental car offers you convenient fuel options at Charlotte Douglas Airport, so you can choose what works best for you:

 

You Refuel: You're responsible for refilling the gas tank within a 10-mile radius of the rental return facility and providing a fuel receipt to avoid a refueling charge, unless you've selected the prepaid fuel option.

 

Prepay the Fuel: No need to refuel before returning the car. Purchase the gas when you rent and return the vehicle at any fuel level. The price is competitive with local pump prices. Please note that no refund is provided for unused fuel.

 

Dollar Refuels: Return the car with the gas at any level, and the price includes both the fuel and refueling service.


 

FAQ's

Dollar Rental Services at Charlotte Douglas Airport FAQs

    The nearest Dollar Rent-A-Car rental site to Charlotte Douglas Airport is located at 5489 Josh Birmingham Parkway, Charlotte, NC 28208. Phone: +1 866 434 2226.

    Yes, Dollar car rental at Charlotte Douglas Airport accepts both credit and debit cards. However, there are specific conditions to note. Debit cards are accepted, but they must be in the main driver's name and issued by a bank as either a MasterCard or VISA.

    Yes. A deposit amount of USD 200.0 for Credit and $500 for Debit will be held against your card for the duration of the rental. Your deposit is a guarantee held in the event of damage/theft of the vehicle. This will be released if there is no theft or damage during the rental period. Please note that this does not represent your total excess liability which can be found in the Damage Waiver Liability section.

    Yes, Dollar car rentals at Charlotte Douglas Airport do allow for additional drivers (up to 4). 

    Additional drivers must present a valid driver's license when being added to the rental agreement. They are also required to meet Dollar's terms and conditions for renting. The maximum number of additional drivers allowed is equivalent to the number of passenger seats in the rented vehicle.

    Yes, an additional charge of 13.5 USD per day (excludes tax) for each additional authorized driver will be added to the cost of the rental, unless other contractual conditions apply.

    Dollar car rentals at Charlotte Douglas Airport offer amenities like child seats, GPS systems, and ski racks for an extra daily fee. Special equipment/optional extras may be requested at the time of booking.They are paid in the local currency at the rental desk.

    To rent a car with Dollar at Charlotte Douglas Airport, you need: a valid driver's license, a valid photo ID (passport or national ID) and a major credit card or debit card in your own name with available credit or funds.

    On average, a rental car from Dollar Rent-A-Car at Charlotte Douglas Airport costs $58 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year.

    Compact (Kia Rio orsimilar) and Midsize (Hyundai Elantra or similar) are the most frequently booked rental car types from Dollar at Charlotte Douglas Airport.

    Yes, Dollar Rent-A-Car typically provides shuttle or airport pick-up services at Charlotte Douglas Airport (CLT).

Dollar Return and Extension Policies

    To drop off your Dollar car rental at Charlotte Douglas Airport follow the signs along the airport roads to the hourly deck. Continue past the entrance to the hourly deck on your left, and then take the next left entrance, which leads you to the rental car return area. Look for the Dollar rental car return signs. After completing the return, use the escalators located on the south side of the deck to get back to the lobby on the second level.

    Yes

    If you need to return your Dollar rental car late, there are specific fees that will apply. Dollar will charge you a late return fee if you return the vehicle more than 12 hours after the scheduled return time. This late return fee is $16 per day, with a maximum limit of 5 days, which means it can go up to a total of $80.

    Additionally, if you failed to notify Dollar of your late return by calling them at 1-888-283-0898 more than 24 hours before your scheduled return time, a Late Return Fee of up to $20.50 per day, up to a maximum of five days (a total of $102.50), will be applied. This fee is in addition to any change in the rental rate that may occur as a result of extending your rental. So, it's essential to inform Dollar in advance if you anticipate a late return to avoid these additional charges.

    Yes, please contact Dollar’s On-Rent Help Desk at 1-866-434-2226 if you need to change the time or location of your rental.

    Yes, you can rent a Dollar vehicle at Charlotte Douglas Airport and return it to another location. This option is ideal for various situations, such as when you're moving, embarking on a road trip, dropping off a student at college, or enjoying a family vacation.

    There is a $10 fee to change your rental agreement.

    If you return your car to a different Dollar location without contacting us in advance, you may be charged a minimum Unauthorized Return Location fee of $12.99. The fee may be higher depending on the distance between the rental location and the specified return location in your reservation.