Alamo Car Rental Information

Pick-up instructions: Leave the lower terminal (Arrivals/Baggage Claim) and use the marked crosswalk and covered walkway to get to Level 2 lobby. Once in the lobby,go to the Alamo counter, where a representative will help you with your car rental.You can contact Alamo Charlotte Douglas Airport location at 8443668844


Drop-off instructions: Please clarify Drop-off instructions with Alamo upon Pick-up.

Business hours:

Sunday 4 AM–1:45 AM

Monday 4 AM–1:45 AM

Tuesday 4 AM–1:45 AM

Wednesday 4 AM–1:45 AM

Thursday 4 AM–1:45 AM

Friday 4 AM–1:45 AM

Saturday 4 AM–1:45 AM

Tips for renting a car from Alamo Rent-A-Car at Charlotte Douglas Airport

The advantages of renting from Alamo in Charlotte Douglas Airport - 

Renting an Alamo car at Charlotte Douglas Airport presents numerous advantages for travelers. It offers the freedom to explore Charlotte and its attractions like the NASCAR Hall of Fame and the Mint Museum while also enabling delightful day trips to scenic destinations like the Blue Ridge Mountains and Lake Norman. Alamo provides a diverse selection of well-maintained vehicles, ranging from compact cars to spacious SUVs, guaranteeing that you'll find the perfect fit for your trip. Additionally, they have flexible rental choices, whether you need a short-term rental for city exploration or a longer-term option for extended journeys.

Explain the process of picking up an Alamo rental car to Charlotte Douglas Airport

To pick up your Alamo rental car at Charlotte Douglas airport, leave the lower level of the terminal (Arrivals/Baggage Claim) and use the designated crosswalk and covered walkway to reach the Level 2 lobby, where the Alamo counter is located. An Alamo representative will assist you with your car rental requirements. Please ensure you have your driver's license, a valid photo ID (such as a passport or national ID), and a credit card on hand for payment

Explain the process of returning an Alamo rental car to Charlotte Douglas Airport

To return your Alamo rental car at Charlotte Douglas Airport, follow the signs to the Hourly Deck. Drive past the entrance and take the next left to access the Rental Car Returns. Follow the signs to the designated Alamo return spot in the Deck. Once you've completed the return, head to the Level 2 lobby using elevators or escalators.

Inform travelers about the peak hours at Charlotte Douglas Airport

The busiest period for Charlotte Douglas airport security is typically from 5:00 PM to 6:00 PM, with wait times potentially reaching 29 minutes. On average, the TSA wait times at CLT hover around 13.2 minutes.

If you're looking for shorter wait times and have flexibility in your travel schedule, the best window to pass through security is typically between 4 AM and 5 AM on Wednesdays, with the possibility of wait times as short as 2 minutes.

Highlighting the after-hours policy for Alamo car rentals

Alamo rentals at Charlotte Douglas Airport have a 29-minute grace period. Returning the vehicle up to 2 hours after the rental time on the next day incurs extra hourly charges. Returning it 2 hours or more after the rental time on a subsequent day results in an additional day's charge. If you return the vehicle when the branch is closed, you're responsible for it until it's checked in the next business day

 Tips about prices and deals

Book your rental car from Alamo Rent-A-Car in Charlotte at least 1 day before your trip in order to get a below-average price.

Intermediate rental cars from Alamo at Charlotte Douglas Airport tend to be approximately 33% more cost-effective than other car categories, on average.

Approximately 20% of our users discovered Alamo rental cars at Charlotte Douglas Airport priced at $62 or less

Joining the Alamo Insider membership program is free and guarantees a minimum 5% discount on their already competitive rental rates.

January stands out as the optimal month for securing a small car rental from Alamo Rent-A-Car at Charlotte Douglas Airport, with an average daily price of $55, which is 30% lower than the yearly average.

April emerges as the priciest month. Nevertheless, potential bargains in April for small car rentals from Alamo Rent-A-Car can still be found, contingent on your booking date.

Alamo offers a choice of 17 rental vehicles at Charlotte Douglas Airport, representing 10 different manufacturers. Some of the options include the Cadillac CTS, Chevrolet Silverado, Chevrolet Tahoe, Chrysler 200, and Dodge Grand Caravan, among 12 others.

Alamo Rental Conditions

Here's a concise list of the key points to include in the "Rental Conditions" section:
  • Rate Includes:   
  • Driver Requirements

Drivers must be between 21 and 98 years of age to rent a car.

For young drivers aged 21 to 24, there is an additional charge of $27 per day, which includes tax.

Customers who do not fall within these age limits won't be eligible to rent a car, unless a young or senior driver fee is indicated in this section. If this fee applies, it will be incorporated into the rental cost and should be paid upon arrival at the rental counter in the local currency.

 
Insurance
 

Theft Waiver (TW): Includes tax, with no excess.

Glass/Tyre Waiver: Includes tax, with no excess.

Collision Damage Waiver (CDW): Includes tax, with no excess. This option means you won't be responsible for vehicle damage. A small deposit might be required by the car rental company. Please confirm coverage for tyres, windscreens, glass, and undercarriage with the rental agent at the desk.

Third Party Liability Protection (TP): Includes tax, with a maximum coverage of $1,000,000 USD. This protection includes Collision Damage Waiver with no excess.
 

Deposit and Deductible Policy

To cover the possibility of the renter incurring extra charges as per the contract, renters who don't have a confirmed return travel itinerary will need to provide a deposit. This deposit is $400, except for specific vehicle classes like Performance Sport, Full Size Luxury SUV, Electric Luxury SUV, Full Size Elite Electric Sedan, Midsize Sport Luxury Sedan, Full Size Luxury Sedan, Premium Luxury Sedan, Electric Luxury Sedan, Premium Luxury SUV, Extended Luxury SUV, Limo Van, and Corvette, for which the deposit is $850.

Cash is not accepted as a deposit at the beginning of a rental at any location. For security reasons, many locations do not accept cash at any time.
 

Payment Policy

Accepted payment methods at the rental desk include American Express, Diners Club, Discover Card, MasterCard (non-prepaid), and Visa (non-prepaid). You are required to provide a physical card at the rental desk; digital or stored versions of cards in mobile wallets will not be accepted.
 

Geographical Restrictions

The majority of vehicles rented in the US are permitted for use in both the US and Canada. However, specific vehicle classes, such as Exotics, Large Passenger or Cargo Vans, and specialty vehicles, might have restrictions on traveling outside of the US. To get detailed information about cross-border limitations, please contact the Alamo Charlotte Douglas airport rental location directly.

 

Most rental locations do not permit travel into Mexico. If you intend to drive into Mexico, you will need to acquire additional insurance to cover the vehicle while in Mexico. It's advisable to reach out to Alamo Charlotte Douglas airport rental location directly to understand any restrictions and the availability of this option.

Optional Extras and Services

Alamo car rentals at Charlotte Douglas Airport offer amenities like child seats, GPS systems, and ski racks for an extra daily fee.

GPS: 11.99 USD per day. (Includes tax); On request

Ski rack: 7.5 USD per day. (Includes tax); On request

Infant child seat: 6.99 USD per day. (Includes tax); On request

Child toddler seat: 6.99 USD per day. (Includes tax); On request

Booster seat: 9.99 USD per day. (Excludes tax); On request

Special equipment/optional extras may be requested at the time of booking, but they are not included in the rental price. They are paid in the local currency at the rental desk.

Fuel Policy 

Your Alamo rental vehicle will come with a full tank of fuel. To avoid fuel charges, you must return it with the same fuel level as when you picked it up. A fuel deposit may be necessary, either reserved or charged to your credit card. This deposit will be released or refunded when you return the car with a full tank. If the vehicle is returned with less fuel, you will be charged for the missing amount. Please note that the rental agency's per-liter fuel charge could be significantly higher than local service stations, and there may be a refueling fee as well.

Fuel charges should be settled at the rental desk, unless otherwise specified in the rate details at the top section.


 

FAQ's

Alamo Rental Services at Charlotte Douglas Airport FAQs

    The nearest Alamo Rent-A-Car rental site to Charlotte Douglas Airport is located at 5489 R C JOSH BIRMINGHAM PKWY, CHARLOTTE, 28214 3230, NC, North Carolina

    Tel: 8443668844

    Yes, Alamo car rentals accept both credit and debit cards with certain conditions and requirements. It's important to review their specific policies, especially if you plan to use a debit card, as there are additional criteria for debit card usage, particularly at airport locations.

    Accepted credit cards at Alamo locations include American Express, Mastercard, VISA, and Discover Network.

    Yes, Alamo requires a deposit of $400 in addition to the estimated cost of the rental. The car rental deposit must be made using a major credit card in the main driver's name, and it is collected at the start of the rental.

    Yes, Alamo car rentals at Charlotte Douglas Airport do allow for additional drivers. You can have a maximum of two additional drivers. However, any additional drivers must be present during the rental process and meet the age and driver's license requirements. Any additional driver (excluding a spouse or domestic partner) will pay a daily fee

    Yes, an additional charge of $15 per day for each additional authorized driver will be added to the cost of the rental, unless other contractual conditions apply.

    At Alamo car rentals in Charlotte Douglas airport, you typically have the option to choose your own vehicle from the available options. The company usually offers a selection of cars, and you can select the one that best suits your needs from within that selection.

    Alamo car rentals at Charlotte Douglas Airport offer amenities like child seats, GPS systems, and ski racks for an extra daily fee.

    To rent a car from Alamo Rent-A-Car you will need a valid driver's license with a photo, a photo ID (for example: a driver’s license or passport), and credit card in the name of the renter.

    On average, a rental car from Alamo Rent-A-Car at Charlotte Douglas Airport costs $63 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    Intermediate (Toyota Corolla, Nissan Rogue or similar) is the most frequently booked rental car type from Alamo Rent-A-Car at Charlotte Douglas Airport.

    Yes, Alamo Rent-A-Car typically provides shuttle or airport pick-up services at Charlotte Douglas Airport (CLT).

Alamo Return and Extension Policies

    Follow the airport road signs leading to the Hourly Deck. Keep going beyond the entrance to the Hourly Deck on your left, and take the next left entrance that guides you to the Rental Car Returns area, following the signs specifically for Alamo.

    Once you've finished the car return process, make your way to the south side of the Deck and use the elevators or escalators to reach the Level 2 lobby, which is a short walk back to the terminal. No shuttle is necessary for this journey.

    If you return the vehicle after the branch is closed, you are responsible for it until it's checked in on the next business day.

    Alamo rentals at Charlotte Douglas Airport have a 29-minute grace period. Returning the vehicle up to 2 hours after the rental time on the next day incurs extra hourly charges. Returning it 2 hours or more after the rental time on a subsequent day results in an additional day's charge. If you return the vehicle when the branch is closed, you're responsible for it until it's checked in the next business day.

    Yes, you can extend your Alamo car rental. If you want to extend an Alamo rental, any extra charges for the extension will be paid directly to the rental location at the prevailing local rate. It's important to note that the initial rental rate is not guaranteed for the extended period of the rental term.

    Yes, you can rent an Alamo vehicle at Charlotte Douglas Airport and return it to another location. However, keep in mind that there may be additional charges.

    Yes, there may be additional fees for returning an Alamo rental car to a different location. They can include a one-time drop charge, mileage fees, or a higher one-way rental rate. The exact costs may vary based on your rental agreement and the locations. It's best to contact the Alamo rental location at Charlotte Douglas for specific details on these charges.